Bertelsmann Services France

Bertelsmann Services France, now operating as Arvato Services France, is a subsidiary of the German media and services conglomerate Bertelsmann SE & Co. KGaA, specializing in comprehensive business process outsourcing and customer relationship management solutions. Originally established as Bertelsmann Services France, the company rebranded to Arvato Services in 2005 as part of a global consolidation of Bertelsmann's service operations. Headquartered in Arras, Hauts-de-France, the company operates as a key component of the Arvato Group, which serves clients across 40 countries worldwide with 70,000 employees globally. The French operations focus on advertising services, communication solutions, promotional campaigns, direct marketing, mail services, sales inquiry analysis, and event marketing. With revenues of €400 million in France and specialized expertise in niche logistics, Arvato Services France targets multiple sectors including telecommunications, energy, healthcare, retail distribution, banking, insurance, and public sector organizations. The company has established itself as a leader in customer relationship management, call center operations, and supply chain management, leveraging Bertelsmann's two centuries of business expertise and innovation. Arvato Services France represents the culmination of organic growth strategies, achieving substantial revenue increases through internal development rather than acquisitions. The company's service portfolio encompasses end-to-end business solutions, from logistics and warehousing to customer support and digital marketing, positioning it as a comprehensive partner for multinational corporations seeking to optimize their operational efficiency in the French market.